FAQs

You can reach us by phone at +60164777167 or email at [email protected]. For the Subang Jaya center, call +60162477738.

Cancellations must be made 24 hours before the class to avoid charges. Emergency cancellations can be made up to 4 hours before the class once per month.

Regular attendance is crucial for academic success. Students are expected to attend all scheduled classes punctually. If a student is unable to attend a class, they must inform us at least 24 hours in advance. Emergency cancellations are allowed up to 4 hours before the class once per month. Consistent absenteeism may affect the student's progress and may result in a review of their enrollment status.

Students are expected to maintain a respectful and positive attitude towards their peers, tutors, and staff at all times. Disruptive behavior, including but not limited to bullying, harassment, and use of inappropriate language, will not be tolerated. Students should come prepared for each session and actively participate in class activities. Violation of the code of conduct may result in disciplinary action, including suspension or expulsion from the program.

Payments for all tuition and consultancy services must be made in advance. We offer flexible payment plans, and fees can be paid monthly, quarterly, or annually depending on the selected package. Late payments will incur a penalty fee, and failure to pay on time may result in suspension of services until the outstanding balance is cleared. For detailed information on payment plans and fees, please contact our administration office.